AutomotiveTouchup Reviews

AutomotiveTouchup has an overall rating of 2.9 based on 54 reviews. Customer feedback on AutomotiveTouchup is mixed: AutomotiveTouchup reviewers highlight positive aspects like easy-to-use products, accurate color matching, quick shipping, and excellent customer service, which strongly appeal to car enthusiasts, DIY auto repair individuals, and professional auto body shops. However, AutomotiveTouchup is often criticized for its limited product range, occasional shipping delays, higher price point, and difficulty in finding specific colors.

2.9/5.0

54 reviews

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All AutomotiveTouchup Reviews (54)
ritamais2884
May 26, 2026
"Close match, but not quite perfect"
I ordered a custom mixed touch-up paint for my older car, mostly assuming it would be close since these usually go by the factory color code. Shipping was fine, and the bottle showed up in good shape with no leaking or anything weird.

The color is definitely close, but it’s not an exact match. In the shade, it blends in well enough that you don’t really notice it, but once the sun hits it, you can tell it’s a little lighter than the original paint. I’m guessing part of that is probably because the car’s paint has faded over time, which seems to happen with older cars.

For small chips and scratches, it did the job and looks better than leaving them bare. I wouldn’t use it on a larger area though, because the difference would probably stand out more. Overall, not terrible, just about what I expected for touch-up paint.
RussellRucker_33
May 17, 2026
"Prep directions could be clearer"
The paint itself turned out fine, but the prep instructions were a little too vague for my liking. I usually feel confident with this kind of project, but I ended up overdoing the sanding because the steps weren’t super clear. Not a dealbreaker, just wish the surface prep part was explained better.
JulieGraham_66
May 13, 2026
"Felt Like a Bait and Switch"
I used their vehicle color code lookup and trusted it to pick the right paint for my car. What showed up was nowhere near a match, especially in daylight. It felt like a bit of a bait and switch because the site made it seem like it knew exactly what I needed, but now I’m stuck with paint I can’t even use. I really wish I had checked the code myself before ordering.
brain_Leclair86
May 10, 2026
"The paint itself was totally fine once it..."
The paint itself was totally fine once it finally showed up, but the shipping was way slower than I expected. I kept checking the tracking and it barely updated, which was frustrating. I was a little embarrassed because I had told someone I’d have everything ready sooner, and then I was just stuck waiting. Not the worst experience ever, but definitely annoying if you need it quickly...
hello_lillian246
May 08, 2026
"The paint itself was totally fine..."
The paint itself was totally fine, no real complaints there. But the delivery took way too long, and the tracking barely updated the whole time. Seems like shipping is always the part that messes everything up. If you need it fast, I probably wouldn’t count on it.
amelia.Cummings
May 03, 2026
"The paint color was close and..."
The paint color was close and the order had all the main stuff I needed, so that was good. But one of the spray nozzles was missing?? Not the end of the world, but it was definitely annoying because I had to figure out a workaround. Shipping was fine though.
thaddeus_Corbitt75
April 19, 2026
"The color was actually a bit off, and..."
The color was actually a bit off, and the finish just looked kind of cheap. I was expecting it to look more polished overall
NoraChiapetti
April 19, 2026
"Solid primer that sprays on evenly"
I used this primer and it worked well for me. It sprayed on nice and even without much hassle, and I’d recommend it if you’re looking for something simple that gets the job done
valarie.Horan
April 13, 2026
"Started rough, but they made it right"
My first order from AutomotiveTouchup was kind of a letdown, honestly. The color didn’t look quite right, and I remember thinking, great, now I have to deal with customer support, which is never my favorite thing. I was already mentally jumping ahead to returns, emails, maybe repainting the spot later, all that annoying stuff.

But they actually got back to me and helped get it sorted without turning it into a whole ordeal. It did take a little longer than I would’ve liked, though at that point I mostly just wanted the right color and no extra drama. The replacement was much better, so I’m giving them 4 stars because the issue was frustrating, but they handled it fairly
pearl.Britt
April 11, 2026
"Overall it was okay, but I did..."
Overall it was okay, but I did find myself having to ask for updates instead of just getting them automatically and that got a bit frustrating because I wasn’t always sure what was going on or if anything had changed
HEATH
April 09, 2026
"I expected this to cure a lot..."
I expected this to cure a lot faster based on what I thought I was getting, but it was still tacky after two full days. Frustrating, and it definitely made me feel a bit misled.
marva_Justiss72
April 09, 2026
"Why is this so hard to apply??"
I really wanted this to work, but the paint kept streaking no matter what I did?? It was just frustrating trying to get a clean finish, and I ended up spending way more time on it than expected
marilyn_Pena90
March 30, 2026
"Mostly impressed with how it’s holding up"
I used their touch-up paint on a scratch on my bumper last spring, and I’ve mostly been paying attention to whether it would last. It’s gone through plenty of rain, a few car washes, and some hot sunny days, and it still looks good to me. If I get right up close I can see it’s not perfect, and the clear coat took a little trial and error, but day to day I barely notice it. Durability-wise, I’m happy so far
hello_john747
March 24, 2026
"Touch-Up Pen Made the Chip More Obvious"
I ordered this touch-up pen for a tiny chip on my bumper, thinking it would be a quick little fix. Reading between the lines, I probably should’ve been wary, because the color was way darker than my car’s paint and not even close to blending in.

I shook it up and followed the instructions, but the tip kept blotting paint and it dried kind of lumpy and weirdly shiny. Now the spot catches my eye more than the original chip did, so I’m disappointed and wouldn’t buy it again.
JohnFanno_36
March 13, 2026
"Better packed than I expected"
I wasn’t sure what to expect with paint bottles being shipped, but everything arrived in great shape. The bottles were wrapped up really well, with no leaks or dents at all. The box was on the smaller side, but it felt sturdy and did the job. i was just relieved it was packed properly
alberto.Devilla
March 10, 2026
"Really smooth finish in the end"
The paint went on easily and dried down super smooth, which was a nice surprise. I was kind of expecting to have to fuss with it more, but it actually matched better than I thought it would. Funny how you notice all the little details once it’s done, but overall I’m happy with how it turned out.
denisegoodell4973
March 09, 2026
"I had a question about my paint..."
I had a question about my paint order, so I emailed them figuring it might take a while to hear back. To my surprise, they replied quickly and seemed to understand exactly what I was asking. My gut told me I was dealing with a decent company, and they proved it by fixing the issue without turning it into a hassle. It’s nice when customer service actually feels helpful. I’d definitely use automotivetouchup.com again.
hello_william443
March 09, 2026
"I was shocked when I saw the..."
I was shocked when I saw the final total. It’s such a small amount of touch-up paint, and once shipping was added, I was like, give me a break. It just doesn’t feel worth what they’re charging. I figured it would be fairly cheap since it’s only for small touch-ups, but the cost added up way too quickly. I wouldn’t buy it again unless the price came way down.
Anna_torres81
March 06, 2026
"I was expecting a nice shiny finish, but..."
I was expecting a nice shiny finish, but it ended up looking kind of flat and dull. Not terrible, just not the glossy look I had in mind. Weirdly, I remember noticing it most while standing next to my kitchen sink with a spoon in my hand, because the spoon had more shine than the gloss did.
hello_louella682
March 01, 2026
"Spray can was okay, but the experience was frustrating"
The color match was actually fine, so no complaints there. But about halfway through, the spray nozzle started getting spotty and made it harder to get an even coat. When I asked about it, I felt like I was being talked down to, like it was automatically my fault or I didn’t know how to use a spray can. Overall, it did the job, but it wasn’t a great experience.

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